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Do you offer group or private tours?Yes, we offer both group and private tours. Private tours provide a more personalized experience, where you can choose the tour’s pace and focus on areas of the Everglades that interest you most. For group tours, we keep the group sizes manageable to ensure an intimate experience.
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Group sizeGroup size varies by tour, and these limits are set to ensure a better experience and maintain safety for all participants. The maximum group size for each tour will be listed on its respective page.
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What should I bring on the tour?Water to stay hydrated Comfortable clothing and closed-toed shoes suitable for outdoor activities Camera or smartphone to capture memories. Things such as sunscreen, bug spray, ponchos, helmets, flashlights and more will be provided.
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Is there food or water available during the tour?We provide bottled water and snacks for all guests. For longer tours, we stop at a restaurant for lunch.
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What is the best time to visit the Everglades?The Everglades can be visited year-round, but the best time for tours is typically during the dry season from November to April. The weather is more comfortable during this time, and wildlife is more active. The wet season (May to October) can bring heavier rain and humidity, but the Everglades are still beautiful and full of life. However, being focused on night tours the summer is a great time to see the milky way galaxy. The wildlife and night sky is spectacular at night. During the winter time (November and December) when the nights are under 70 degrees Fahrenheit (21 Celsius), the wildlife is usually slower. Other activities and fauna are always around!
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What happens if it rains or severe weather conditions occur?Weather can sometimes affect our tours. We operate rain or shine, but if severe weather conditions are forecasted, we may cancel or reschedule your tour for safety. If we need to cancel due to weather, you will be offered a full refund or the option to reschedule. We will provide ponchos for rainy occasions.
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What is the cancellation policyFor any questions on policies feel free to browse through our policy page to have all your questions answered. For any further questions or assistance, feel free to reach out to us!
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How does tipping work?Tipping is entirely at the customer’s discretion, and the amount is based on what you feel is appropriate. It is greatly appreciated. If you choose to tip your boat captains the customary tip is $5. However, the amount is entirely at your discretion.
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Do you offer transportation?Yes, we offer pickup and drop-off services for guests staying at hotels in the area.
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Do you offer pickup services from the airport or cruise port?Yes, we offers convenient pickup services from both the airport and cruise port. We understand that our customers value ease and convenience, especially after a long flight or cruise. we ensure timely and comfortable transportation, directly linking you to our unforgettable Everglade. Simply provide your arrival details during booking, and we will take care of the rest.
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What time does the pickup occur?We will confirm your exact pickup time based on your tour booking and hotel. Typically, pickups occur between 1.5 to 2 hours before the scheduled tour start time. We recommend arriving at the pickup location at least 10 minutes early to ensure a smooth experience.
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Is it possible to be dropped off at a different location from where we were picked up?Yes, we will gladly have you dropped off your desired destination. If the drop-off arrangement is inconvenient, we’ll gladly arrange an Uber for you at no additional cost!
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Can we drive and meet you there?Yes, We have convenient parking available for our guests. We offer a convenience discount from original price if you choose to meet us in the Everglades when booking through our website.
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